Letter From TD Ameritrade
YOU CAN SEE THE ORIGINAL LETTER I WROTE TO TD AMERITRADE HERE http://dearameritrade.wordpress.com/
The reply from Jeff Plummer (TD Ameritrade Compliance Manager) is below . He basically says that the lagging level 2 quotes issue was a known issue and that their client agreement says that they don’t guarantee their software to work at all times . The problem is that this tech issue is not covered by the client agreement because this lagging quote problem was/is a known issue . Section 7 of the client agreement covers tech issues that are unforeseen or beyond your control . A broker dealer can’t just knowingly supply bad quotes and then let traders lose money while trading with those bad quotes without warning them or doing anything to prevent them from losing money .